Contact

Contact Us

We're here to help with courses, payments, refunds and your account. The fastest way to reach us is by email — we respond to every message.

Support email

support@trainskool.com

Typical response time: within 2 business days (often sooner). Please write from your registered email address and include your order or payment reference when your query is about a purchase or refund.

What we can help with

Account access, email verification and password reset
Course access and playback after purchase
Payments, invoices and refund requests
Instructor applications and the teaching studio
Privacy and data-protection requests

Business details

TrainSkool is an independent online education business operating the website trainskool.com. We operate online and provide support by email. Grievances may be addressed to the same contact, support@trainskool.com.

Helpful links

Terms & Conditions · Privacy Policy · Refund & Cancellation · Delivery · Pricing